Customer Ratings & Reviews

When I purchased my laptop computer from Best Buy I had alot of questions and Mr. Kyle was a very helpful and knowledged based employee who helped with with my purchase and answered all of my questions for the accidental Geek Squad Protection, I would highly recommend Best Buy in Wilson, NC and the protection plan it has been well worth it. Thank you again Best Buy! You guys are the best.

I have always purchased the warranty service plan with the Geek Squad anytime I buy anything electronic or washer, dryer, stove, freezer, refrigerator, computer and they have never let me down. They answer all my questions, fix what needs to be fixed and they are fast at getting the job done. Would not hesitate purchasing when necessary.

We always get the protection plan--helps out with things.

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

Súper good device, used to play and do work on my College!!

This plan helps with accidental breaks and damage to your device

I love this protection plan it’s affordable and is great in case I break my laptop.

Good warranty, although no damage has happend! Very good to have.

Recommend purchasing the added protection and access to the Geek Squad expertise.

Good nice customer service very friendly and attentive

Great plan to have for your laptop. Didnt have to use it

Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

The Geek Squad set up the tv quickly and efficiently. They adequately answered my questions. I have not needed to use this accident coverage so far, but I am glad to know I have it in case I would need it.

Haven't had to use the Geek Squad's services for this computer but have been very satisfied when they've cured my computer in the past. Knowing that they are there for a nominal yearly fee is very reassuring.

Just incase something happens. I got coverage to help me out

I need help keeping my new iPhone in perfect & usable condition. The GEEK Squad has given me fantastic service on my laptops and I know they will help with any problems I may have with new iPhone. They think outside the box and have been able to fix multiple problems with my laptop. I am comfortable with paying so much for the iPhone knowing that they will help me keep it in perfect condition.

Looked for a replacement for my macbook air. Using for every day and school use. Highly recommend. I know its pricey but I got it on sale and its worth the investment

I mean - as long as the Geeks stay on top of your service requests especially when they have to send your device out to the manufacturer, THIS.IS. AWESOME. If you buy any tech from BB, especially high-value ones, just do it. You will not regret it. Stay on top of the Geeks - they're human so you will get mixed results when you have a service request. But the value of not having to repurchase an expensive device because you or someone else made a mistake, is priceless.

This is my tweens first laptop. I love her dearly but she is kind of clumsy. Knowing we have insurance to protect her laptop from unforeseen circumstances and mechanical failure. I trust the Geek Squad to provide professional service under all the calamities that might befall this machine! It is worth every penny to buy this coverage.

I’m so glad that I found them to be able to help me with any computer problem that I have. They do a fantastic job and they are very prompt and quick about it I highly recommend.