Customer Ratings & Reviews

The accidental warranty is Absolutely worth the money. I’m accident prone so I knew this was something I needed to have. However, keep in mind that if your computer experiences damage 2 things must occur. #1 they send your computer away (2weeks). #2 they do not back up your computer and if it needs a replacement you have to pay for your information so try to keep a backup

I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

Even though I couldn’t get my laptop to work I appreciate the geek squad for being straight up I’d end up doorway too much to repair it eas better to replace

Easy and worth having. Especially on purchases over $100.

Automatically comes with most of the computers that you buy. Haven’t had to use it yet but nice that they give you 2 years of helpful tech support

Get the plan it’s a life saver sometimes. As person that spends thousands on items here!! Anything that you plan on using until the doors fall off get this. Stress reliever! Used this before on laptop wasn’t painful

I had this Accidental Geek Squad Protection on my former computer, and there were two construction failures on it. Geek Squad stood by the protection both times, but the 2nd failure required a part that didn't come in for over a month. Best Buy stood by their warranty and replaced the computer. The service is somtimes slow.

I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

Makes replacing amd coverage easier if something happens

we love having our 1-year extended warranty because sometimes the factory does not cover everything the initial warranty so when we have Best buy we know that it'll be covered The Price is Right my wife loves to get the warranties I love to get to warranties my teenager loves getting warranties there's no way we would not get a warranty without buying any product from Best buy thanks Best buy

The 1 year Geek protection for the computer is good in case something happen within that time. I recommend to get to the protection for your computer.

I purchased the warranty on my PC and have decided that it was one of the best purchases I've ever made. Shortly after I purchased the machine I spilled a glass of water on the keyboard and the keyboard stopped working. Geek Squad was able to replace the keyboard for me without issue and now I'm back up and running again. Thanks guys!

Not need it yet.not use it yet.they should cover it.

Havnt need it for this product but have in the past and its worth every penny.

This is a benefit to have. I recently had to utilize this warranty.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

People took care of our needs, Manager was involved talk to my wife very professional helped us out and got us a new computer it was awesome the salesman work with this repair the computer got it ready for my granddaughter showed her how to use it programmer install new website or whatever it is they do thank you very much goodbye

The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.

I went to Best Buy because I cannot retrieve my laptop product key and the Geek Squad member Dani is helpful and courteous.

The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.