Customer Ratings & Reviews

NO ISSUES SO FAR, MORE THAN EXPECTED TO LAST, GREAT QUALITY THUS FAR.

The agents help me with my computer and led me to learn

Peace of mind for me. Not a very computer minded person. I am so happy I have a professional team to support me.

This is a great product to have with your laptop. They are always fast when you need assistance in fixing an issue.

I purchase this service as a "just in case" feature. A no worry feature to have.

Fantastic coverage. Will continue to buy all my electronics and appliances from Best Buy.

good warranty and makes me buy from best buy because i can trust my products will last

What's not to like about this service/insurance? Sure it's expensive, but it would most likely cost more to fix, or replace without this investment protection.

I’m thankful for the extra coverage you provide for your products and that you’ve simplified the service.

I love the Geek Squad there a great bunch. They have great specialty in all your electronics problem, no matter how big or small

They actually repair what you device needs and if the device can't be repaired they gave you gift card with the amount of money you paid to purchase any new device.

Who can't use even a short term protection on an item bought? I know I like the piece of mind.

++++++++++++++++++++++ good ++++++++++++++++++++++

Best laptop lite weight and strong. Not heating mush and no sound

The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

Geek squad was so ready to repair my laptop after i broke my screen. The support they give is immense. They mean what they say. It’s worth it

Haven't had to take advantage of the extra warranty yet, but if I do it will be well worth the money

Came in handy!! My kids messed my mouse up a few weeks after I made my purchase.

I needed a laptop to supplement my desktop, so I went to Best Buy to take a look. I found the exact one I was looking for. An HP Envy 17.3" laptop with w/touchscreen. I've been using it now for 8 months, and it has been beautiful. I couldn't be happier with my choice.

Self explanatory, but Geek Squad is amazing with their support! Kind, communicative, and always working hard to find a solution!