Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
There's a reason why people trust them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.
I would recommend this to a friendWorth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know they are good from previously using so I would definitely recommend
I would recommend this to a friendPeace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.
I would recommend this to a friendinsurance on items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this service yet but I have in the past and I think is good for what its worth.
I would recommend this to a friendMr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and excellent I would recommend it to my friends
I would recommend this to a friendLaptop it’s worth it especially after spending all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.
I would recommend this to a friendAlways
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plan. It saved me multiple times in the past. Highly recommend
I would recommend this to a friendBuy it. Or you'll be sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.
I would recommend this to a friendGreat service and warranty and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and service. Would highly recommend.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.
I would recommend this to a friendNICE BABY!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!
I would recommend this to a friendExcellent memory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.
I would recommend this to a friend
What am I reviewing?
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is for Geek Squad Protection. I'd that is correct, then u highly recommend it. It has proven very beneficial to me!
I would recommend this to a friendAccidents happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidents happen…hoping not, but this is a great price for three years of accident coverage.
I would recommend this to a friendNo worries, be happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im protected. What more can i say. I love when something goes wrong, i dont have to worry.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My aunt had it and used it all the time so I know if something happens I’ll be happy with it
I would recommend this to a friendEasy To Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.
I would recommend this to a friendWorth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable
I would recommend this to a friend