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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 11,762 reviews
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my items I purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for an open box i bought it for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brings peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing our purchases are backed by this protection plan brings so much peace of mind. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an Awesome group of very helpful and talented customer service/technical support. I think it is a Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe in CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection for my purchases whether it it Geek Suad All State . I want coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan is a must! The laptop needed a new battery, and a new screen. Everything was covered, and the laptop works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good laptop. No problems so far and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in my sister tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad Because of the savings and the good seevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan especially if kids will be using the device. Love the fact that I’mable to bring my device in for repairs or replacement if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help Always There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad that I have someone to help me with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A basic need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it u will need this Please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Accidental Geek Squad Protection for all my best buy items. It worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Quick responses and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for my 70” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was for my Samsung 70” TV! My tv broke ! And the warranty was a good help! I didn’t have to pay anything out of pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with driver printer problems on my new computer, answer questions and have figured out simple problems that are not so simple for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

    I would recommend this to a friend