Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11766 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 11,766 reviews
  • Rated 5 out of 5 stars

    Protection that is reliable for any accident

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents do happen and the professional, knowledgeable Geek Squad arrives quickly and enables you to proceed as if the accident never happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed apps for my child

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were a great help and answered all my questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for any accident or non accident. I like that I can go to any bestbuy for service regardless where I purchased my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our issues have been fixed quickly. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your tech products (TV's, Computers, Phones, etc.). Covers most things that can go wrong....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Really knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is to prevent loose oor money and I always recommend to use

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend getting protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are so worth it when it comes to tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting this whenever I get a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get in case an issue arises. Very helpful staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's nice to have but it's expensive for a product you hope you never have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a MUST! They are always very friendly and helpful. You can always rely on them for fast, efficient service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy. It really helps with anything even physical damage to the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a lifesaver and were able to retrieve important documents after my laptop was corrupted. I will never buy a laptop ever again without purchasing Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with the setup of my new computer. Not being computer savvy, they made the process easy so even I could understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop this applies to stopped functioning shortly after purchase and again here recently. pretty worth it in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me on my previous laptop- I would always get geek squad if it has warranty on whatever I get that’s technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made my other laptop wasn’t working and took it to the geek squad .. they helped and made sure I got the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped when needed and has given me other discounts not even counting on --well worth it

    I would recommend this to a friend