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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 11,768 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the protection plan for my kid laptop had a problem with it took it to bestbuy and got it fixed no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Willl set up your computer software for you. Never have enough coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not have to use this, but love the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great— Sometimes Long Waits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome, this warranty covers everything basically. Although geek squad tends to be really busy and sometimes you end up waiting a long time to have your device fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful great guys hard-working always need them smart efficient know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they never fail to remind me ahead of time when I need to renew the yearly coverage. And doing so is super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is something that I believe you should always buy. Because you never know when something will breakdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lover the Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan, has never let me down. File your claim and the geeks will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection is good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is such a good deal. One time of a big virus, or a spill and it's paid for by getting the protection. They had it fixed in a day and a half ! Good deal :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me with peace of mind that if anything were to happen accidentally to my computer it would be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a service we use very often, but it has come in handy when needed. They are always very nice and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for my family and friends,the service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever getting the damaged product replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop wonderful at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Lenovo laptop works great. I love shopping at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased protection for a number of my products, and whenever I've had to use it, it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance it's great to have when it's with them. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is astounding. I've had to use the policy and the store handled my problem efficiently and at no cost to me.

    I would recommend this to a friend