Customer Ratings & Reviews

Fast and efficient laptop, for the price its a steal, bought this for college a year ago and it's amazing, go ahead and get one !!! Am loving it

Amazing customer service. The team was patient, knowledgeable, and professional.

I am relieved to know if I do something stupid, the Geek Squad is there to help.

I brought my laptop many times for repair and every time they did a great job.

Never buy a big ticket item without this plan. Best to have it and not need it as they say.

The agents fix my Apple Watch and they are so patient and efficient.

My son loves geek squad! They are wonderful to work with! They are always there for you when you need them.

Like any insurance, you really only feel like it was worth it if you actually damage your device and need to use it. I have purchased this before for my kids laptop and sure enough one day he dropped it and damaged the charging port in the corner. With the policy, it was completely fixed for free. Without it, I probably would have been out at least a couple hundred bucks. Had he not dropped it, the insurance would have been wasted money. In the long run, it is probably worth it if the device is for a younger person who is more likely to damage it.

Having purchased this protection for my labtop I have piece of mind traveling with my device for any mishaps I encounter.

Great service.iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

Installed on my own and it was very simple satisfied with product.

I have not needed to use this yet but I got it for peace of mind.

Glad the have the coverage. Seems well worth the money to have peace of mind for a few years.

My tech specialist transferred all data from my old desktop computer to my new laptop that I wanted to retain. He also helped me load a new program I had purchased to prepare the new years tax return for 2024. Then he spent time showing me how to use features on the laptop! He was very kind and knowledgeable. This hands on training was very helpful as I had never owned a laptop or touchscreen computer. The transition has been smooth with such great help.

Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

This works perfect for office use. I enjoy using it for everyday online as well.

Geek Squad Protection is worth the peace of mind knowing that they are there if ever needed.

My Surface Pro 3 was dying on me and was old. I took it in for service because my Word and Chrome would not load up. They said it could be a a motherboard or possible hardware problem. I tried several times to see if they could fix it because it kept hanging on me. They suggested I do a data dump and look at getting another computer. I bought it in 2015 and it's now 2020. I loved my Pro but had to purchase a new laptop. My HP Envy x360 is awesome! I bought them both from Best buy and love the products. I will buy my next one from them too. The Geek Squad helped me get Office installed, set up Webroot and worked with me on getting it ready for use all over the phone. I really like my Reps. professionalism, knowledge and patience. That's my I purchased the 2 year protection plan with them. I won't let it go. It's paid for itself many times. Great investment!!!

This thing blew me away it’s literally a desktop in your palms

I added this Geek Squad service for my daughter's laptop computer. I think it is the best choice to have it protected.