Customer Ratings & Reviews

Great in case of something goes wrong. Nee to have old computer cleaned so took it in and had it done.

I recommend the one year Geek Squad protection plan. I have used it and it is worth the price.

Great for large purchases. Help to keep your investment in electronics safe. A must have serive.

I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

2-Year Accidental Geek Squad Protection, good decision

Yes, i like geek squad. They fix my problem with any trouble

I’ve used the a Geek Squaq for over a decade - for many devices. I’ve always been very satisfied with their service.

I bought my new computer and took it to them to have them set it up. They were very professional and very efficient.

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

For the new tech and expensive stuff, I always add the protection. Really worth it when the worst happens.

Great product one of the best easy access and ability to share

Does what it is supposed to do! very easy to install

Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

Affordable and very much needed great policy must not leave the store without one it's worth it

Haven't used it yet for this computer, but I have used it for other items. Worth the peace of mind.

The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

Great product!!! It’s worth the money!!! I never get a produce without getting a protection plan.

Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

I'm sincerely happy I purchased this item, it will come in handy and the Geek Squad at Bestbuys is the best

the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it