Customer Ratings & Reviews

This is a good place with great buys. I will be coming here often.

I always get the geek squad protection no matter what I buy it is a life saver

Better protection than most. Geek squad is very knowledgeable.

I always buy the warranty and geeksquad is the bes

I had to make an appointment in a store to have them send out my laptop for repairs. This was on 10/10 received back 11/12 and still not repaired. This is my employment so this isn't working for me. The service is very poor, to blame COVID is crazy in this time because everyone was up and running. We paid an additional $189.99 plus sales tax for extra insurance if something were to happen I would be covered. So frustrated right now you can't imagine. Now I am told I will have to return my computer to the store again for them to return for service. I don't not live in a town that has a best buy. Why am I being inconvenienced for your mistake? Currently with the phone lines are being handled I am not able to talk directly to anyone that can handle any thing other than standard procedures. The phone staff was unable to help me because hands are tied Totally unprofessional that I have to go back to the store when it is your error!

I don't have geek squad but I WOULD like to have it

I have had to use this service last year and very pleased with the service

Always a good idea to get this. They take really good care of their customers.

Recommended by Geek squad for full protection of all my computers.

Geek Squad is simply the best all around. Nothing like knowing I am protected.

never had to use it but im sure the experience would be great

The person instore and online help were always great.

It was not clear to me that this coverage was limited when it came to the MAC and that I really needed to by additional Apple coverage for the screen. I did luck out because Apple waived the fee and fixed my screen for free but I did have to purchase an extended warranty with them. I would recommend this coverage to a friend by do advise to get all of the coverage and useage details.

I highly recommended Easy to use It’s really good

I haven't had to use it yet but you never know. Better to be safe than sorry.

Geek Squad protection is a must on all Best Buy products for us.

1-Year Accidental Geek Squad Protection for my pc and blu Ray player

I've had the geek coverage fir a few years now. Wouldn't be without it.

I always have piece of mind when I purchase the Geek Squad plan.

Haven’t had to use it, but never know when something will happen.