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Customer reviews

Rating 4.6 out of 5 stars with 11801 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 11,801 reviews
  • Rated 5 out of 5 stars

    Realiable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always count on these guys to fix your problems. They are always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection on purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad protection plans is two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great deal Great value, great deal Great value, great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need to use it, but good work will be done if I need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price a little steep when your on a fixed income. I pray I don't need it. I didn't pay for geek squad for my printer but I'm glad I got it now for my laptop! The geek that came to setup my printer was a gentleman and knew the problem right away. Fixed it and now I'm good to go. Thank you geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy Review #

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it and returned it with the Lenovo ChromeBook on sale at the time :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet We purchased a three-year warranty for our laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. I brought it for my daughter to use for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service. im a happy customer. I will recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite expensive for the value for two years. Still using it for the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know what they are doing and are accurate. Can handle any problem in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. But worth the money to protect my merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was always amazing. Huge help with setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many many protection plans with BB and GS, love them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the protection plan. I used it yesterday. No hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad saved me!!! Thank you so very much!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less stress!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have much less stress knowing that I have Geek Squad Accidental Protection, obtained at a reasonable cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Contradicting information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on which representative you speak to different information is given. For example when buying the product they stated if the product could not be replaced by the estimated time then they would give a store credit for the market value of the product. But when the date came by they stated they have 30 extra days to get the product repaired. Been waiting about 3+ weeks and no estimated time can be established when I will be getting the product or replacement back. Second time I run into this issue at 2 different Best Buy’s.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far haven't used this service which is good. peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad do your protection plan

    I would recommend this to a friend