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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 11,805 reviews
  • Rated 5 out of 5 stars

    Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have piece of mind. Drops, spills are protected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t cover much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, my computer was stolen within a few months of me purchasing it. I called Geek Squad to find out if there were any options available to me since I had purchased insurance once I bought my HP computer. The Geek Squad professional simply replied, “no we don’t have any options available,” and we disconnected our call. Does not cover lost, or stolen devices at all, only faulty devices from my understanding. The manufacturer offers 1 year of insurance and Geek Squad capitalizes on that by offering you insurance for a longer period of time that covers nothing!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's certainly devastating to lose your computer. While Geek Squad Accidental Protection for computers would generally cover more than what the manufacturer covers (drops and spills), it wouldn't cover a lost/stolen computer. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.

  • Rated 5 out of 5 stars

    There when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpers on setting up my computer and wireless printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute Must Have!!! Great deal, great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice to have the peace of mind, we will see how things go when/if there is a big debacle though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for all your computers, I wouldn't be without.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to have to use this service at this time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have when you're not great with tech stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for replacing broken equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protections for warranty. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that you have protection at a minimum cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several geek protection. They stand behind there word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good service offered. I definitely take advantage of it when the offer is available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You'll be glad you did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll use it - unless you're perfect (and who is?)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very quick to answer any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys. Enjoy working with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were really nice and answered all of my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are just awesome. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are just awesome. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend that you purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and very knowledgeable. They were quick to help.

    I would recommend this to a friend