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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 11,805 reviews
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I did not have a chance to use it on my protected item.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I did not have a chance to use it on my protected item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must when you have a child. Really helped me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are here for all your products!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad - Average Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is just average to me because you cannot get straight answers from anyone when you are inquiring about equipment you may have them working on. You can barely get in touch with anyone. Plus it took them two months to render a laptop with a crack screen as non-fixable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described and perfect for the application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the protection for you electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will protect my purchase in case of accidental damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and quality is very spot on for any tech person

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got my back if stuff goes wrong, so I guess that's good. Heard plenty of things about geek squad, but they're pretty reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and fast! Would highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer fixed fast best service from Best Buy thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection because if anything goes wrong an agent helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop because it is fast and it is touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the geek squad is friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan when And unspected accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever when you have a question or need help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this geek squad protection since it covers more than the standard manufacturer warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used this one time over the last 10 years (and 4 lap tops). It’s not worth it if you have an Apple product and purchase Apple Care. The one time I did need it, there was a problem with my 5 month old Asus’ BIOS and I couldn’t fix it myself. It was kind of a hassle to use the service and I still had to pay out of pocket for the fix needed.

    No, I would not recommend this to a friend