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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 11,805 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have for my computer. It's like an extra security blanket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me fixed my speaker on my computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont need it sny time soon to expensive for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad Protection. Brings peace of mind to the product I bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent really needed to use it. Not sure it's worth gett uh ng to be honest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians that come out are great and work is complete

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection program for laptops that I have seen so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better by safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this only to be safe if my product fails to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met the purpose. No much comments about it. Just good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i haven't needed to use this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I decided to get this is because in he past it has been very useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    UNREPAIRABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was less than a year old and was sent in for corner crack in screen. Was told not able to repair. Was given an instore credit for 2/3 of what the product cost and nothing was ever mentioned about the extended warranty purchased.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have with no hassle. geek squad .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty- it’s for protection in the future/ hopefully we don’t need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havn't had a chance to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be able to say anything about it yet and I hope it stays that way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's good to have if you ever need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes geeksquad is fast but usually not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but very slow. Usually under staffed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was not told that a dollar amount was part of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my laptop. Only after I had called about a question did I find out that this is not coverage for 2 years. Its only coverage for the amount that you paid. So if for example the battery dies and i asked them to fix it. Then something else were to happen after if it came to more than the amount it would not cover everything. When I bought it I was told it covered everything including accidents. I was never told there was a dollar amount attached to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To slow for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough space or speed good computer for a kid I should have bought a different one for my needs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy & quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install any one can do. So far so good no viruses... Knock on wood

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Knoxville Geek Squad needs retrained in Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knoxville geek squad were rude when it came to exchanging a laptop that wasn't functioning properly

    No, I would not recommend this to a friend