Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 11,812 reviews
  • Rated 5 out of 5 stars

    Peace of Mind Worth Having

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and gives me peace of mind. I feel better knowing my device is covered if accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy tech is just Awesome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it may not be the flagship Book3, it's Perfect for school and pretty much any normal use. The best thing is the screen share or split. If you all ready have a Galaxy Tab 7 or higher. Then get this laptop or any or the Galaxy Book3. No matter where you are, you have a real office that you can setup at. There is so many great use for this Laptop and Tablet tag team duo. Just think your setting help your kids with home. Instead of looking over your shoulder they can just see exactly what you are doing with screen share. It's awesome and Samsung makes it so easy to use, that ever I got it working in less then 5 minutes. Just Awesome. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the end once you get the service it's worth every penny you spend make the effort I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. We've bought dozens of Chromebooks in the past year and this has been a crowd favorite, especially from previous Windows users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very important protection, since we use the computer on a daily basis and will take it everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been awesome. I have had it for 4.5 years at this point and it runs super fast. Plays pretty much any game I want with mid settings. After I updated the ram to 64 GB it runs on max settings with zero issues. It can get pretty hot so make sure the ports are clear. Additionally it should be opened up and cleaned at least once a year. Only issue is you need a giant bag to carry it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value at a great price and good piece of mind. You never know what will happen while using your computer.. Always get a warranty. for laptops make sure it includes the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year protection is very important because you never know when is going to occur an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer for College

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up my refurbished computer earlier today. I'm already happy with my purchase. I've been needing a new computer for school and I usually get confused when buying a computer but it was really easy to set up and everything works fast/great! Thanks, Joy Systems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Light Weight HP 14" Laptop !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protección plan terms are very reasonable a most have for your computer coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident forgiveness you pay for up front. Great choices make for better experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grek squad i place this on everything i buy i like to know it something happens i get get a new one or fixed and no cost to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A hit with the Children!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebooks from Best Buy are a hit with the kids! They’re lightweight, easy to use, and perfect for schoolwork, streaming, or games. The battery life is so impressive that parents have to hide the chargers just to get their kids to take a break. Definitely a great purchase for families!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmmmm...maybe I WILL get Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in electronics. Since 1980. I never used to get extended warranties, as I can almost always fix something myself, assuming it would even break. Dirty contacts and cold solder joints years ago, to replacing BGA system-on-a-chip today. But in the last 10 years or so, the mass production of low-power devices means that power surges, manufacturing imperfections, and even the occasional drop (!) makes it much more likely to need to repair something, and that takes time, parts, and setting-up the workstation for micro-repair. There are rarely enough hours in a week to get scheduled things done, much less unscheduled. The 3 times I've used Geek Squad in the last decade were easy, helpful, and just a big time saver. I seriously consider it now on most big-ticket (and even 'medium' ticket) purchases. The coverage is also usually superior to other coverages, such as credit card or other third-party service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth your money, it runs smoothly and is great for college. It looks very nice in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage for my Best Buy products gives me assurance that if any problems arise I'll be fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! Love my new laptop guys!!! Ordered online in the morning, picked it up at lunch NICE and got a GREAT DEAL! Thanks Carl I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest my laptop would work without major updates for 2 up to 3 years. No need to use GEEK SQUAD for minor updates. So the YEARLY price of TOTAL TECH is expensive. Usefull if you have recent multiple purchases.

    I would recommend this to a friend