Customer Ratings & Reviews

Looks good to me. Will review again if i use the service.

Great service at the geek squad at my location in Houston. They were able to quickly resolve the issues with my laptop.

Very fast, reliable, works great for my karaoke business and was a great price.

Got this computer for college and I LOVE it!! It’s such a sleek and fast-working computer. I definitely recommend!

I like the fact it allows you to return things later than the date first given.

I love this laptop, and hate it. It arrived in a damp box, never a good sign. It also arrived late. I was cautious but happy when everything booted up. The sad part came when I noticed the network was extremely slow. Long story short, upon doing a fresh install the network disappeared. I don't know if the board got wet, seems odd since everything else is flawless. Not sure what the deal is with the network. I need this for writing, so rather than going through the pains of returning in the damp box in which it arrived I purchased a USB network adapter. It brought the cost of the laptop up from Good Deal to it's okay. I would recommend this if you can buy it in store, but do not order it delivered. Too many variable to blame Best Buy or ASUS, but one of them screwed up.

Great laptop , you do need to play with yhe settings to control the heat

most likely need this with the past problems I've had........

I'll most likely need it..................................

So sad that my laptop stopped working a week and a half after my 2 year Geek Squad protection plan expired. Geek Squad is currently working on my laptop, I hope it can be fixed.

Been having the laptop for years and its great. Only thing i would say is it definitely overheats but overall glad with the purchase

Geek Squad protection is a must. Super friendly and helpful staff.

Great laptop, works well. Just like more usb ports. Over all, love it

very good product everything as expected. Also very well packaged.

Always helpful, you always know you are in good hands with the Geek squad

You break it, the replace it (if covered). Period.

Computer has worked well past its prime. Still continues to work effectively and thanks to the Geek Squad they have assisted with keeping it updated.

So far it has worked as had to have the laptop reset. Wasn't done even thought it was Geek Squad checked.

This warranty was purchased with an item i purchased.

Always great to have the geek squad, great service