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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 11,812 reviews
  • Rated 5 out of 5 stars

    Great offering to protect my purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing my purchase is protected beyond the manufacture warranties gives me the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrombook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad worked fast and are very knowledgeable. They fix my chomembook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service fast and professional .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good .... Light and Strong ... Fan not too loud ... good for work and gaming =] 5 star for this product . Good deal !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is by far the best investment. You'll never be let down. When something goes wrong the squad is there to fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Seems Like New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The laptop arrived clean and looks like new. Will update if issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice Dependability Consistently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and very helpful everytime. If i cant figure it out they know how abouts to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has been a lifesaver for me. I dropped a laptop recently and it covered it in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance. This is all you need for a gaming and powerful laptop. Runs Microsoft Flight Simulator 2020 without any issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Asus is still Garbage - stay away - please.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of garbage. Once again, I tried an Asus PC and once again it's been nothing but problems. I've already had numerous issues with WIFI disconnecting and other 'gremlins'. I took this back to Geek Squad over a month ago and they 'fixed it' - there were no hardware or other issues. Right! Just this morning I had a BSOD that state Watchdog error. Look this up...go ahead it's a CPU/processor error issue. Guess the hardware was just fine huh? I will NOT buy another Asus, and I'm debating on whether to use BestBuy and Geek Squad again, normally I have great service, but I just want my money back or store credit - I can't even use this laptop - it was for work. What a waste!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    M15 ASUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and clear laptop. The team was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an issue with the pointer and putting the web root anti-virus on it. Other than that it is very fast and lots of memory. I may come back and give it 5 stars when these issues are fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need to use this but good have just incase, especially with kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your laptop , so glad I got the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around Gives me comfort knowing my purchases are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support by the Geek Squad. Bought this for peace of mind with my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary with prices being what they are today. Best Buy backs up this protection 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have! Covers all the mishaps that would out you $100s of more dollars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    n/a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for my step daughter, she loves it she plays roll blocks on it and everything has been working perfectly fine and she's able to do school work on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my rage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is best bro... U can rage throw it and fixed for free bro..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aweslme

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant wait to use this thing at home. I wish the employees werent so rude at the stores.

    I would recommend this to a friend