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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11844 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 11,844 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to save your devices from damage this is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufactures usually only cover problems within the first year. In case anything goes wrong past that point, I always buy these for my high ticket electronics. Do yourself a favor and give yourself peace of mind for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans that I have purchased on my 2 computers give me great peace of mind, that IF anything goes wrong, I will get help. I am a college student, and have one computer for school and one Chromebook for home use. I have plans on both. I feel very safe knowing I have help and basically insurance if something were to go wrong on either expensive (to me) devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an issue with my laptop shortly after purchase. Something minor but I couldn't figure out why my computer wouldn't install windows 11. I took it back and they had it figured out in about 5 minutes. these guys know what they're doing. 100% worth to buy protection because it covers almost everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please read....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection plan for a laptop . Glad I did , laptop was damaged and they replaced it with a brand new one . Only thing is it is good for one replacement. Bought a one year insurance but it expires when product is replaced .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saddened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection and have always gotten for all my purchases at BestBuy. The one year ended and now they do not let you renew the geek squad protection. Sad. It's a great product for the consumer but I guess company loosing bucks so discontinued it. Make sure you ask questions and make sure before purchase. I would still recommend cause its a great plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very existance of the Geek Squad with my history of repairs, etc. made by them is a must for me to acquire a warranty for expensive acquisitions. It brings comfort in knowing that convenience and swiftness, as well as replacements, if necessary, is provided by the entire team no matter the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seguridad y protección garantizada en cualquier momento

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan it’s affordable and is great in case I break my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST WHEN PURCHASING A COMPUTER FOR A TEEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get a computer for a teenager, make sure that you purchase this valuable coverage. Kids sometimes are not protective of the items which they have, not out of malice, but simply out of being a teenage with not enough experience to know how to be protective of valuable assets like a computer. This coverage is a MUST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefullu dont ever need to use but serves purpose if need go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service equals peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service means peace of mind concerning the maintenance of my computers. I will have my Macs serviced under this policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to my item fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan it’s a life saver sometimes. As person that spends thousands on items here!! Anything that you plan on using until the doors fall off get this. Stress reliever! Used this before on laptop wasn’t painful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing the added protection and access to the Geek Squad expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issues without question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best alternative is to buy the warranty and protect the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Damage Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the reassurance that geek squad has your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your technology with the help of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grade AAA Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there for you. I called numerous times about different issues and problems. Never once could they not help. One time they went over and beyond what they were required to do. When they install equipment, they leave the area better than they found it. Plus they were extremely careful and measured to make sure they didn't damage anything.

    I would recommend this to a friend