Customer Ratings & Reviews

love the 2 yr protection. Made it easy to take in computer for two specific issues and get them solved Previous computer crashed and was able to exchange its purchase price toward my current computer

Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

I love it. Best Buy def always do the right thing.

I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.

Compare all the specs I list in the title against price to performance ratio of other brands with similar specs and you will see why this laptop puts them to shame. Sadly I don’t think HP made money undercutting competition selling these so they pulled all manufacturing and sales of them ;/

The geek squad was very polite and professional and made it easy to follow instructions for what I needed. I was having a hard time downloading the antivirus and they gave me step by step how to do it.

Geek Squard protection is worth every dime. I have never had any issues that they haven't resolved. The peeps in Roanoke are awesome to work with. #GoGeekSquad

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

Great coverage for price. Glad I was able to purchase this for the computer.

Great plan for the price since the laptop was 1000.00. And got it for a teenager

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

Waited for 40 mins to be assisted but they just ask for it to be returned

Thankful for this amazing service! It helped when my son thought his files / docs were lost and these guys were able to help navigate and recover what we were certain was long gone!

I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

Always purchase Geek Squad service, I don't take chances on "just in case".

Safe option if you are a clumsy person like me. I just got my computer and thankfully no accidents have happened. Though I know if something does I'll have this warranty to relay on just in case.

Best protection plan for laptop my laptop broke and everything be fixed fast

Haven't had to use the Geek Squad services on the new laptop but have always been satisfied with the quality of the team's work in the past. Purchasing the extended warranty was a no-brainer given the exceptional price of the HP laptop.

Super easy to use and get set up on my device along with being able to use it in the future. Thanks BestBuy!

This is a guarantee I always try to purchase if it makes sense with the item replacement cost. It took me two failed Chromebook to realize that with items that tend to break easily adding a Geek Squad guarantee will give you peace of mind. Because it is very likely that electronics will malfunction before we are ready for an upgrade.