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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 11,912 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop from getting a virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hardware coverage only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and upheld the warranty with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase i highly recommend Best Buy great staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. So I can not give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great too have just in case you need to replace a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with insuring you purchases...Looking forward for life mishaps with insurance. Is nice and dandy..with no worries..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another laptop or tv that I do not get geek squad protection on as they are very helpfull with any questions or concerns, for the money I do not know of a product that is more helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your mistakes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your accidents,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is something I almost always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Love this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this protection for my laptop. If I spill something on it... coffee... I will be able to get it repaired. Not that I plan on it. However, late night classwork, accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent broke my computer yet so that’s good, but the service is nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has great warranty. I dont know how to review a warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always down to help and assist with any problem great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for the price! This is a great addition to protect your purchase.

    I would recommend this to a friend