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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 11,806 reviews
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taken Care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the opportunity to use but it is helpful knowing it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that piece of mind. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for kids online school daughter uses for high school and her business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment, accidents do happen. If an accident happens this will give you some peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to start programs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for agents to start this small lap top, everything is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment! I received professional service from the techs who worked on my laptops. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection you get from Geek Squad. I always get Geek Squad protection when I buy electronic. It's a piece of mind that my product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Team

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad has helped me many times on both my personal and office computers. They have always been courteous, knowledgeable and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my brand new laptop and destroyed the power button, it didn't cost me a single cent. After the repairs the laptop was shipped right to my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been good in solving basic problems with computers and other devices and worth the expense to get a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-up when your appliance fails you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and resources on hand to help guide through any problems. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value I would definitely recommend this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us!! We appreciate that positive feedback. We're incredibly appreciative that you can put your trust in us if you ever need help. Please let us know if there's anything we can do or answer any questions.

  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy for the money available! lets you work with the comfort of knowing your support team is only a call away....closer than India!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good bit of work gratis when transfering dat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.

    I would recommend this to a friend