Customer Ratings & Reviews

I HAD TO USE MY PROTECTION AND GEEK SQUD WAS HONOR AND MADE IT POSSIBLE FOR LIFE TO GO ON WITHOUT A DOUBT

So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

Great purchase! Nothing better then BestBuy items and coverage!

I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!

I really like the Microsoft surface platform. Although the HDMI is a little flaky on our overall it's a very good machine.

I can take any three of my computers if anything goes wrong and they will fix it for free for three years. I that is a good value and comfort to know everything will be taken care of if needed

Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.

Always a plus to have Geek Squad protection offered when purchasing electronics from Best Buy.

For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.

Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.

Always great services. Always worked with me. It sucks that u cannot extend ur warranty towards the end of ur current one. That's one of the main reasons y I kept coming back to geek squad

Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

My laptop isn’t covered because the CPU that the manufacturer installed isn’t installed correctly. I have no idea how to do it. I need a working laptop

I never buy electronics without the extended warranty - buying them has saved me thousands.

Keep it up with the protection on my laptop as secure and in case! Thank you for 2 year protection!

This is really a Great product to have. It really comes handy

Very nice gentleman and put everything together for me and showed me all that I could absorb now and will be back for my questions that need answering.

It is a excellent product and it work as l would expect to be