Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11806 reviews
(11,806 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have not had any issues with Geek Squad. I appreciate the caring and expertise.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Did you break something on accident?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
my rep was very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
3 year protection plan for my HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bougt the extended 3 year protection plan for y HP Envy 16 gb . Its great to have peace of mind!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the Geek Squad for electronics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t make a big purchase without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exactly what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was exactly what I wanted. Easy setup. Worked exactly as it should.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I like the Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
glad to have coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its so important to have a geek squad if you have a problem you can contact them very easy and they fixed whats the problem.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
none
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed this product for me and my family to have
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad to save the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You might not think you need it, you do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely worth it, always helped me when I need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A peace of mind to have Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With Geek Squad I don't have to worry if something happens to my computer. They can help me online as well.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mary. Thanks for sharing this with us!! We love hearing this. We agree that it's important to protect your investments. The peace of mind is great to have! If you have any questions or need any help, please let us know!


