Customer Ratings & Reviews

The protection offered by Best Buy is worth the money, I suggest buying it because when you least expect it something happens.

Service is with ease. Uploading needed software with Geek Squad is the best!

There is no way I can tell you how great geek squad protection had organized my Purchase and how incredible helpful it has been

Geek Squad are very helpful, courteous & accomadating.

The value this warranty offers the purchase of my new computer is wonderful. it covers the use of computer encountering a spill on my keyboard or a fall. repair or replace.

they were fast and very efficient in setting up my new laptop. The help made everything so much easier during this difficult time

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Has helped when needed and has given me other discounts not even counting on --well worth it

I haven't use it yet but I hope the service is great.

This protection plan is great and very helpful. If anything happens it’s basically covered I would recommend also getting geek squad

Highly recommend for any one buying any computer where this warranty will come handy at some point in the computers life span.

Super easy to use and really smooth processing center. Easy set up and light as can be. Slim easy to carry in a

This way I always know there is help! Ran into issue transferring, it was bought as present. They have already helped get it solved!

Its nice to have a protection plan because now these days electronics have issues that could cost the same amount for a new one

It is always great to get Geek squad protection on purchase. Especially since if the price is as good as I got fo my computer.

I have always purchased accidental Geek Squad protection for every single product I purchase from Best Buy! They are friendly, helpful and always fix my electronics. It's a great value!

I love my alexa in my car!! Really convenient. .

Use Geek Squad on most of my purchases. It has saved me a couple of times in returning defective units for credit on something better.

I haven’t had to use it so far but I’m glad to have the peace of mind that it’s there for the next 36 months on my Dell Laptop

2-Year Accidental Geek Squad Protection is something to remember when purchasing an electronic device