Customer Ratings & Reviews

I have brought 2 computers to get looked at and repaired. With out this service it would have cost a lot. Very happy I got this.

This is the best protection everyone needs to get it never know whats going to happen.

Peace of mind is priceless. Only a fool would not purchase this " f it" insurance. Don't be a fool.

Very helpful since my child dropped it on the floor

Love it my son uses this for everything and he has no complaints

Always good to have but I hope I never need to use it. Life can be unexpected but my laptop is protected!!!

On an expensive purchase always get the insurance. I spilled water in my computer and happily received a new one.

It’s good the service! Works how you expect it to.

I've always bought the protection on all devices we've purchased. And you can never be too careful. You'll need sometime

PRODUCT IS WORKING GOOD BUT PROTECTION OFFERS GOOD REPLACEMENT POLICY. GEEK SQUAD ANSWERED ALL MY QUESTIONS NO PROBLEM.

Having geek squad protection is so worth having that piece of mind .knowing if anything goes wrong they are right there to,fix it

Love working with the qeek squad they are very helpful. I do hate having to make an appt before going in

Good for what it is. Price for 3 year warranty is pretty good.

Always purchase geek squad on all my electronics I buy from Best Buy. They’re services are great and worth the extra money paid.

They do take care when I need , I am happy with their service , they listen and co operate

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Have not had to use this and hoping that I do not need to. Nice to have though in case something happens to my devices.

Geek Squad seems a little too expensive for the service they provide. They were going to charge me $125 just to assess my computer without even knowing what the problem was

I have kids in the house and always feel on edge when they are around my computer and work items. This is a must if you do too

We always buy geek squad protection when buy items from Best Buy.. they have never let us down! I purchase big electronics only from Best Buy for this reason