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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 11,839 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to do any claims with this product yet but i have had to in the past and i highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this product over a year ago still works with us today. I have no complaints well worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Because I have kids and butter fingers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these type of protection plans in the past and have always been happy I had them. It’s worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any big, decent electronics purchase, do yourself a favor and get this warranty. You won’t be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You rather be safe than sorry. the last thing you want is to deal with more upfront fee than a deductible of a few bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection just in case there is apribkem or something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me get my laptop fixed at no charge. best plan ever compared to other stores after my laptop was shattered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product purchase and the quality was good. Installation was easy and I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt needed to use my service with geek squad yet but it is a good thing to have just in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have with the manufacturer warranty as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for my family and friends,the service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to do. Welcomed protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squardi is worth what it cost. I have used it on several things. I have it on all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squardi is worth what it cost. I have used it on several things. I have it on all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is great for all households who don't have a computer geek in it, they can fix any electronic problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this alot with our electronic products, they were great at fixing a serious problem from a computer hack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and ordered through website. Was easy and convenient pick up. Will recommend to others.

    I would recommend this to a friend