Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 11,814 reviews
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always have the geek squad protection and have never had any problems with it. The agents have been real helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. Great customer service too. Highly recommend to anyone buying a laptop or pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it’s good to have it because they always take care of you when you have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was needed for our son attending college. Very important to buy the accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent.. every time a problem, or question about possible problem, geek squad valuable help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan for computer safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding computer protection plan to take care of computers from accidental damage and hardware defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on my devices i like it so far cant wait to see wat new features come next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting geek squad is totally worth it, if i have any issues they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t like your sppt system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was good and did everything right the first time and were polite

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have for us. We have used the Geek Squad before and the peace of mind is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad re-worked my Work PC

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for repairing my Work PC. My partner ask to add these fonts onto my PC and the fully corrupted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Always purchase when I buy products from Best Buy. They solve most of your problems fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what happened. Going for the points... nkutvbjygv. Hkigdrg gtubvff jttyhbcfy hftyyjbmkhy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have the best agents ever, they are helpfull and nice. As soon as you bget there everyone rushes to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. I recommend that you purchase if you are getting a laptop or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good asus laptop computer for the price of the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my daughter cracked computer screen in a timely matter.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Unused

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review this because I’ve never had to use it but the peace of mind is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad PC protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    might as well spend a little extra just in case something happens

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that when you buy something with this kind of price tag you better protect it because I know I would be devastated to lose this and just have no promise of having it fixed, although my charging cord did get mashed up and being a rated brand they didn’t have the replacement cord and told me to rebuy it and submit the receipt which is one more hoop than I wanted to jump through at this price tag

    I would recommend this to a friend