Customer Ratings & Reviews

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

3-Year Accidental Geek Squad Protection, for an expensive item it is always to have insurance and I have used it with no problems.

Outstanding service always and expertise of staff makes this a must technology support purchase!

My chrome laptop works very good. No problems Easy to navigate. I would recommend it.

You can always get a replacement with geek Squad protection.

With so high price it’s necessarily have Geek Squad!!!

It arrived earlier than the schedule time. Perfect size, light, tough screen and easy to setup.

I like the upsell on the service and since I am always on the go, it's comforting to have protection.

So glad the Geek Squad has my back! Knowing they are there when we have problems.

It saved me on my last laptop purchase, I didn’t have to buy a brand new laptop

This is a very helpful service. I've only had to go once since buying my laptop, but they were very nice and prompt and resolved my issue!

It's nice knowing I'm covered - even if I just have a question on what's happening to my computer.

Can’t say enough good things about geek squad always purchase protection plans on everything I buy

I have not had to use this feature, but I like the comfort of knowing I have protection.

Personally, I love Geek Squad. However, since the pandemic, it has been difficult to contact them

Hi Gary, you're getting 25 points for this review!Hi Gary, you're getting 25 points for this review!

For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

When ever I had a problem with anything that I purchased, the Gerk Squad was able to rthe issue. issue.

Awesome service. Nice employees and super helpful.