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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 11,816 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great service without any issues when I’ve had to use GEEK Squad Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this policy for my sons laptop and it’s always easy to use and the geek squad are efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have it. You never know when something is goin to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we always use it we will never not get a plan from Best Buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I feel the same way and purchase protection on everything just in case something goes wrong. It's great to have peace of mind on your investments. If you ned any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I got a protect plan on my product so I won’t have to worry about damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need To Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good to have if you have a small business or even multiple devices for home. You need to buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No BS Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son cracked his new laptop screen and the geek squad texts fixed it no questions asked. Superb service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good didn't renew it because for me it was to pricey but i recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investments. Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my computer is covered for two years. Worth protecting my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!??????????????????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to use this service as of yet thank God I have an in place just in case

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection that the geek squad offers will always buy with a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already used this service for general questions and service. Very friendly staff in NC. Highly recommended if you want peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really get protection plans anywhere else but highly recommend for your Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy anything without this Geek squad is great They are very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service good laptop ok for college student . I would not use it for heavy gaming .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Will set up your computer software for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Studrnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the insurance, I use my computer every day and things can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment. The warranty and coverage is always great along with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will buy geek squad warranty. This is one of the reason Best Buy is a wonderful company!!!

    I would recommend this to a friend