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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 11,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will use for TV installation and also received cyber protection and discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet however we have in the past. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope Geek Squad can Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I can count on Geek Squad. I haven't used them since the purchase date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service anything that I need help with they help and are extremely nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Its inexpensive and totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to cover my daughter laptop she's 7 and I wanted to make sure its protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best!!! These guys know how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase. gives you great peace of mind. would tell a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying stuff at Best Buy bought for a Christmas gift I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my electronics is a must. Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These team members are always willing to help with problems. Very much appreciated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad hard to communicate w/ on phoner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get on the phone to set appts with, or discuss laptop repair status or options. This is based on another laptop I have in repair now under extended warranty. It has been over a month to try to get this resolved. My son needed a laptop for school, I therefore purchased another laptop. I have been told if it is repairable they will fix, if not get a store credit; based on accidental damage coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, just wish it shipped back faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was a good deal considering my laptop was around 1800 and the protection plan was 349 for 3 or 4 years. Spilled orange juice on my computer. The problem wasn’t full fixed(button still had a few issues) and it took around three months to receive it back. I would ship it back but because I was an online student I couldn’t bare using the school appointed computers any longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the expense to provide guaranteed quality services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do is to get geek squad had them years ago with my I phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter spilled liquid on my keyboard, I was able to take it in and get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I've made, I would recommend it to me family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of an accident. Purchased this for my son's Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always consider to add a service to your product so it services you when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, it's definitely worth it, highly recommend it.

    I would recommend this to a friend