Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11956 reviews
(11,956 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really say to much about the protection yet. Hasn't had to use it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use it only once so far. They resolved my issue quickly
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Better than nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lasts times that I need to use this service, they always want to check the device, even if it's obvious that probably they need to replace the entire product, and this cause that we remain without the product for at least 4 weeks
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For those on the go. Break it, drown it, smash it... fixed, replaced
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a computer that will be used by a college kid
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Listen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have up to a year prior to damage to decide if I want to purchase more Warranty and the whole renewing warranties no longer without telling people years after they purchased a warranty and went to renew it sucks
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
This is a good product to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to purchase insurance for my laptop for protection purposes
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great for college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps for college student on a budget of something happens can be fixed
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
1 bad agent ruins the whole thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to chat with an agent about if my charger for my new laptop (less than 30 days old) was covered and got very snide responses to every question. I was first told it wasn't covered, then repeatedly told to contact the manufacturer, and given incorrect information on best buys return policy. Would be happy to provide screen shots of the conversation .
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing to have. Accidents happen... to me all the time.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super plan that works super easy just go to the store and get ut fix
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It helps to have a place to go to have your electric stuff fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Excellent support for the home computer user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Utilized the support several times and each time the problem was solved
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always good to have protection program especially if you have kids
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good but never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got to use my one year protection and now I regret it
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It a great product work well I would recommend Dell to friends
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
I don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having a terrible experience with this computer
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Gotta get geek squad on computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You really can’t buy a computer from Best Buy without this!!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good deal so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent used it yet, but it looks like it would be a good deal. Should be able to go higher than 3 stars if it is good and i need to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use but most times there aren't any hassles using it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


