Customer Ratings & Reviews

Seemed like a good investment. I would rather be protected and not need it than vise versa.

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.

I made an appointment on line , went to the store and was seen on time and he helped me with my problem which was my fault not the computers.

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

Geek squad is the best! Anytime I need help, they are right there!

Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

I always purchase Geek Sqad protection for all my electronic and phone purchases. We have had to utilize it in the past and it has always been an easy process. Definitely recommend purchasing a Geek Squad protection plan.

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

I have a laptop that I purchased this for and haven’t needed to use it yet

No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

Looking forward to my Chrome h. P. You guys are great and Have amazing products keep up the great work.

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.