Customer Ratings & Reviews

Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

Geek Squad has always been a good decision for protection with my electronics.

I purchased a laptop for my granddaughter that's 7 years old purchased the protection warranty Laptop screen cracked Geek squad replaced it with a new one

Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

Got this when i purchased a laptop for my son. So far so good. Highly recommend.

No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.

I am very excited to have a computer that is protected by Best Buy's excellent service. I am giving it a 4 star rating due to the fact that Amazon offers the same protection but for a considerable amount less. I have not used Amazon, but I'm hoping to have a better turnout at Best Buy since they have a brick and mortar store to easily get to instead of mailing in your computer to Amazon.

I always get a protection plan on technology because I actually had my TV (flat screen) start showing black spots during the warranty coverage and they gave me a brand new one because they couldn't fix it. Must have!

I'm really clumsy so this def comes in handy and I feel safer with it.

Took my brand new laptop up here for the first time and got my computer optimized and more storage added onto it. The men there were very helpful and informative on some things I did not know after purchasing a gaming computer. Definitely recommend.