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Customer reviews

Rating 4.6 out of 5 stars with 11708 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 11,708 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repairing My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Considering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been a good decision for protection with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop for my granddaughter that's 7 years old purchased the protection warranty Laptop screen cracked Geek squad replaced it with a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thank you for sharing this with us! We're glad to hear you had a great experience in getting the laptop repaired! Please let us know if there's anything else we can do for you.

  • Rated 4 out of 5 stars

    Warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when i purchased a laptop for my son. So far so good. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason why people trust them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very excited to have a computer that is protected by Best Buy's excellent service. I am giving it a 4 star rating due to the fact that Amazon offers the same protection but for a considerable amount less. I have not used Amazon, but I'm hoping to have a better turnout at Best Buy since they have a brick and mortar store to easily get to instead of mailing in your computer to Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan on technology because I actually had my TV (flat screen) start showing black spots during the warranty coverage and they gave me a brand new one because they couldn't fix it. Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really clumsy so this def comes in handy and I feel safer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resourceful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my brand new laptop up here for the first time and got my computer optimized and more storage added onto it. The men there were very helpful and informative on some things I did not know after purchasing a gaming computer. Definitely recommend.

    I would recommend this to a friend