Customer Ratings & Reviews

TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

Lenovo Yoga 7i 15.6. Sturdy laptop with premium construction and chassis. The I7 Evo processor from intel holds up well enough with some data basing and multiple active tabs. Gotta say definitely see a slowdown with any kind of simulators, games. What we all want is a 4K ultra book with a 1tb ssd 16 ram and Ryzen 7 processor with 450+ Nits of brightness. The brightness is mediocre in any kind of sunlight. I have returned this model for the 14 inch edition but it seems to have the same issues with brightness and ram. Lenovo don’t handicap yourself bring back the legion slim 7i and get thinkpad keyboards for all of your student, business and gaming laptops. Not trashing the build however it is not worth $1100 despite the overall build quality and reliability, this laptop has noticeable compromises in hardware and components. -T

I haven’t used it yet, but I’m glad to know it’s there if I need it.

My son had an issue with his laptop a couple months after I bought it & this purchase was perfect. I took his laptop into the store. The told me what the issue was & sent it off to get fixed. I got it back in the mail shortly after & it worked just fine

When I tell you they take care of you with your purchases, they really do

Haven't needed it yet but sure feels good knowing I have it.

Geek squad are a good source for when I am in need of face to face support

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

If you want a great product always buy from Best buy

This is worth getting for those of you who buy laptops TVs or any major electrical product that main require service in the future I highly recommend getting this anytime you purchase any item that may require service you'll be glad you did and we'll save you

Crucial protection for a solid investment. Like car insurance but practical.

GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

Black Tie warranty is the best thing Best Buy ever did I just wanted to shout out a Thank You to Geek Squad because without them this would not be possible keep up the good work ladies a gentleman . Thank you for your protection and service

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.