Customer Ratings & Reviews

Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

Bought an open box Laptop for a great deal so I took out the protection just in case.

I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times

Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

It's wise to protect your device. We never know what can happened.

Best friendly people to have helping you fast to help and answer questions you have

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

Great help very fast on finding a solution and very respectful and friendly

When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

Not sure how much I like it yet. Haven’t had the need to use it.

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

Just purchased a new PC and decided to get the extra coverage. My last Dell broke one day after the Dell warranty and Dell would not help me fix it without expensive fees. I would never go without coverage again.

Great customer care, quick and effecient! Will solve issue in a timely manner.

The guy that help us was really helpful he explained everything that we needed to know

The agents were very professional and he helped me with the return process

The laptop is nice, easy to use, easy to work , I personally prefer it more than the other laptops, Hp is a good company

The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.