Customer Ratings & Reviews

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

I guess it was ok I never had to used the service. But, it was there in case I needed it.

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

this is a great service for the items always buy insurance on my items at best buy.

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

Happy to know that I have a team to help if something goes wrong

I have used Geek Squad before and it's worth having their protection.

Glad to have help if anything breaks or goes wrong

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices