Customer Ratings & Reviews

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

I don’t even know how I’m supposed to review this because I’ve never had to use it

I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

There is nothing i dont like about this laptop. Fast powerful and easy to use.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

Essential for any electronic device . I feel less stress knowing my device is protected .

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

They are always on top of thing and do there best to get things done

Amazing for work and school. Love touch screen feature

Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.