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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11714 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,714 reviews
  • Rated 5 out of 5 stars

    Definitely wanted three year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service for my laptop but beret had to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase you can make so you have the protection that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far any support I have received through this purchase I have been enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always amazing. I’ve never regretted getting their protection before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always essential! Comes very much in handy when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy I also get extra insurance especially when it comes to electronics. I had a problem with my touch screen a while back and it took them literally 5 minutes to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Out Of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good explanation of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for those who are accident prone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protection,it covers most of the normal accident that could occur yo someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with help from geek squad so far amazing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

    I would recommend this to a friend