Customer Ratings & Reviews

I am glad inpirchased to protect computer. Useful for anything that may happen.

This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!

I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

I haven’t used it yet but I’m sure it will come in handy

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

There when I need support for my new laptop I use for work

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

After my laptop messed up. I thought it would be a hassle to get another one. Geek squad tried to fix it and since they couldn’t they replaced it for free. I definitely appreciate and recommend geek squad.

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

We always purchase Geek Squad protection plans, great coverage.

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

I’m having a terrible experience with this computer

Love the product definitely a good buy. Recommend to others

This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

It’s n important services that can give you security

I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

Added protection, so i don't have to worry about issues with my laptop

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

The 2 year warranty covers everything. I definitely recommend having this it’s worth every penny. Good to know if anything happens to my laptop from viruses to water damage to cracked screen it’s covered.