Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11715 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,715 reviews
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year warranty covers everything. I definitely recommend having this it’s worth every penny. Good to know if anything happens to my laptop from viruses to water damage to cracked screen it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great deal, very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best group

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didnt help but they do a good ...........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used twice for manufacturer issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enery thing i needed ro start school would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the protection yet but I think is the best way to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but once, knock on wood! Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proctection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas e

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased two laptops for Christmas gifts. I hope my family love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brentlys

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my grandson is doing everything on it and he loves it

    I would recommend this to a friend