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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11715 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,715 reviews
  • Rated 5 out of 5 stars

    Must have for school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my high school kids needing laptops you must have some protection knowing how kids are with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key, accidents happen and when they do, it will be a costly situation for you and your family, please buy the warranty, to be Protected or not, know that is the question, at hand...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be upgradeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied with geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is so meek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Go Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest feature about 2-Year Accidental Geek Squad Protection is having peace of mind on being able to get my laptop fixed, repaired, or replaced if I have any problems. Geek Squad Protection has followed through on their committment in the past. Here's to the future.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on the protection plan to be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM A MEMBER OF THE GEEK CLUB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK CLUB IS WONDERFUL TO HAVE, BECAUSE THEY WILL CHECK OUT EVERYTHING YOU HAVE PROBLEM WITH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exchanged my computee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me change and fix my computer they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a have it with a PC purchase most of the time they have problems at least once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team. Saved me so much on my laptop. They are super professional and will make magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Necessary for my children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your ever in a technical pickle/ call the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What does never leave the house without it gets wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does never leave the house without it gets why does it always something I purchase on every product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

    I would recommend this to a friend