Customer Ratings & Reviews

I always go for geek squad protection. It is a small price to pay for a great piece of mind.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

The best for college and it’s really reliable for college work

Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

She was so happy it came on time and it was easy for her to use

Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

Its great and easy to clean , it goes great with my laptop

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Haven't had to use it but it comes in handy I'm sure.

They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

I like knowing my device is protected and it’s stress free

As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service