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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11716 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 11,716 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The service techniciansery attentive to my needs and thorough in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Willy. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, price is okay for the years that come with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Add to Protect My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and was very happy I could add Geek Squad protection to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees. Very helpful with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it then not to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very much needed, always be safe than sorry. a year or two is the max I would recommend to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money for the Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money fast and easy to connect to overall easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount for good coverage overall great help if damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always always renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad you've had an awesome experience. It's definitely important to have your computer in tip-top shape. if you have any questions or need help, please reach on out to us.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security that I can make a phone call and everything is taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NobleAj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best will not go anywhere else. All on piont with price and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the instructions to open the package and I didn't cut myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

    I would recommend this to a friend