Customer Ratings & Reviews

Buying experience great; great geek squad is great

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

Good service, good deal. I feel protected if something goes wrong

This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

I got This for a couple of my purchases and it's always good to know I have this protection just in case of an accident.

Thank you so much for the excellent services, I am very happy to the best team and services.

I already used the warranty, cracked screen. Didnt take very long to fix

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

I love geek despite can’t reach them but still good service and great customer care

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

It works well. Easy to install. Easy to understand

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

Definitively something that I buy for expensive products. Always responds quickly when issues happen.

Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.