Customer Ratings & Reviews

JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

Affordable protection plan! Geek squad always helps us fix things in a timely manner

Great Warranty for 1 Year in accidental i'm so happy

Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

Haven't used em yet but if you read the terms, you're in good hands!!

Very convenient to travel and do so much work and on the go

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

Great to have since my kids love to change programming and causes problems.

Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.

Geek squad has never let me down. My products went out once & they replaced them all that were under this protection.

Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

I am not sure if I have needed to us it yet so it is hard to review here

So happy that they came up with a plan that covers everything you buy..

Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.