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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11719 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 11,719 reviews
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need repairs, better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased before and it comes in handy! Will never purchase technology without!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this helps reassure me that if something happens I can’t get my computer fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always reliable and worth purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for my needs…. Z a z. Z z z z z z z z z z z z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidentally protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when the kids spilled pop all over my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply perfecto to school's son... is practice and high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUSBAND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUSBAND WILL LIKE IT IF ANYTHING HAPPENS WE ARE COVERED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer needs to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Amy. Thanks for taking time to share this with us! We're privileged to be able to help both you and your daughter while she's away at college. You know where to find us!

  • Rated 5 out of 5 stars

    Great cover definitely a no brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

    I would recommend this to a friend