Customer Ratings & Reviews

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

Loved having this it's the only reason why I buy from Best buy because of the geek squad

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

I'm excited to have this, especially for those of us that are computer illiterature

Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

Great service. Very skilled people doing what they know best

Haven’t had any issues as yet to use my protection plan.

Geeks squad have saved my life way to many times love them

I love that my product came with this !! It’s helpful knowing I’m protected!!

I've used the Geek Squad in the past when I thought I didn't need it. Kids Broke the laptop screen while playing around. It's a good thing I had Geek Squad as a back up.

would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

This is far the best computer I have purchased in a long time

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

This saved us when our recently purchased computers sound went out. The geek squad helped to try to fix it and then replaced our computer for free. Worth the protection