Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11720 reviews
(11,720 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe that was a great choice for my new laptop
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Outstanding service from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ezra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet,I just got it for Christmas
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
1 year accidental protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For now until forever I will purchase Best Buy’s replacement plan. I swear by it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A year for local support and accidental damage is nice
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yay protect my stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yay protection 3 years is gudder Hope I don’t need it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A MUST HAVE for a college laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it for my wife. My wife enjoys how well it works. Would recommend purchasing.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hp for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!! I would highly recommend this product!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always glad to be insured! Customer service is great and we've had no issues
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the geeksquad protection. They're the best.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the reason why I buy all my electronics through Best Buy. Great customer, experienced team and always eager to help you solve any problems. Their warranty is just the best!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lap top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my device i been twlling pwoplw about it ao they can go purchase one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so great to have with little ones in the home!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven't had to use the protection plan. So that actually goes to show that the product purchase so far is holding up to quality standards. We will see if an update is needed in the future. But as of now so far so good.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good guarantee for price recommended good service excellent
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Squad that cares
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

