Customer Ratings & Reviews

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

Excellent protection that i can just take to the store when i need

GET THIS. Its expensive, but I promise if there's any problems you want this.

Love the geek Squad warranty, I would buy with every purchase

Like that they will explain things for you to understand

Best ever free maintenance on the computer for an entire year. You can’t beat this.

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Haven't needed to use it but I am grateful for it. Gives my wife peace of mind

Geeksquad is the only reason I buy products from BestBuy. I have always trusted GeekSquad with all of my products.

love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

I've not had to use geek squad for any purchases but glad I got the protection.

I always get geek squad - I have teenagers. It has been a lifesaver more than once

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

Good service offered by the geek squad representative, though helpline service can be improved

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

The protection plans is good and I recommend everyone to have it

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.