Customer Ratings & Reviews

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

Helped me over the phone to get back in to my sons laptop

If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.

I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.

I love that they offer these protection plans. I usually purchase then if there priced fair. I've only had to use them one time and it was pretty easy to get it done.

The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait

We love having this 1 year accidental Geek Squad protection to use whenever we need to. We had to use it a couple times last year and it went smoothly. Very worth having it.

Happy and confident by product is covered. Laptop repairs can get pricey but this affordable 3 year protection will prevent me having to pay more than I already have.

I get a warranty on everything I buy from Best Buy!

Great Product. Thin and lightweight. Easy to do work on the go.

I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.

this is great when issues arrise, none have happened at this time

Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

The service at geek squad is awesome....everybody should get it!

I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

Wonderful group of people that will answer quest..

I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel